Last Updated: June 2026

Coral Casino Privacy Policy — How Your Data Is Collected and Protected

Coral Casino takes your personal data seriously. This page clearly explains what information is collected, why it is collected, and how it is kept secure.

Version 2.4 — June 2026 Translated into English
Data protected
All data protected with 256-bit SSL encryption

Key highlights of the Privacy Policy at a glance

These six sections give you a clear overview of how Coral Casino handles your data.

Data Collection

We collect the name, email address, phone number, and payment details you provide at registration — only what is strictly necessary to deliver our services.

Data Security

All data is secured with 256-bit SSL encryption. Payment information is stored separately in compliance with PCI-DSS standards. Multiple layers of security are in place to prevent unauthorised access.

Data Sharing

Coral Casino never sells your personal data. Information is only shared with authorized third parties to the extent required by law or necessary to provide our services.

Cookie Usage

Cookies are used to provide a smooth and convenient experience on the platform. This page details which cookies are used and why.

Your rights

You have the right to access, correct, or delete your personal data. Simply contact our support team and your request will be processed.

Data Retention Period

Data is retained for as long as your account remains active. After closure, certain information may be kept for a defined period as required by law, after which it is permanently deleted.

Summary

Coral Casino never sells your data. Only what's necessary to provide our services is collected. Read this page and everything will be clear.

Role

This privacy policy sets out the terms governing data between Coral Casino and its members. By using the Coral Casino platform, you agree to this policy.

In the digital age, protecting personal information is a serious concern. We understand you're careful about who you share your data with — which is exactly why this policy is written in plain language, cutting through legal complexity to give you real, straightforward answers.

This policy applies to Coral Casino's website, mobile app, and all associated services. For any questions, contact us at support@coralcasino.app.

What Information Is Collected

Coral Casino collects two types of data — information you provide directly, and information collected automatically as you use the platform.

Data type Example When It Is Collected
Identity Information Name, date of birth, NID number During registration and KYC verification
Contact Information Email, phone number, address At registration
Payment information BKash/Nagad number, transaction history During deposit or withdrawal
Usage Data Game history, login times, IP address While using the platform
Device Information Device type, operating system, browser While using the app or website
Payment card details

If you pay by credit or debit card, your full card number is never stored on Coral Casino's servers. All payments are processed through a PCI-DSS certified gateway.

Why This Data Is Collected

Every piece of data Coral Casino collects has a specific purpose. Nothing is gathered without a reason.

  • Service Delivery: To enable account creation, process payments, and provide a smooth gaming experience.
  • Identity Verification: Age verification, fraud prevention, and compliance with legal obligations.
  • Security: To detect unauthorized logins or suspicious activity.
  • Support: To review your account and history when resolving an issue.
  • Relevant Offers: To inform you about bonuses or new games based on your gaming preferences. Marketing emails can be unsubscribed from at any time.
  • Legal Requirement: To submit required information to licensing authorities, tax agencies, or investigative bodies.

Who we share your data with

Coral Casino does not sell your data or share it with advertisers. In certain specific cases, however, a limited amount of information must be shared.

  • Payment Provider: With bKash, Nagad, Rocket, or your bank — solely to process transactions.
  • Game Provider: With companies such as Pragmatic Play and Evolution — only the minimum data necessary to operate the games.
  • KYC provider: With the identity verification software provider — solely for the verification process.
  • Law Enforcement: By court order or for government investigations — where a legal obligation exists.
  • Licensing Authority: During an audit or inspection by a regulatory authority.

A separate data privacy agreement is in place with each third party. They may only use the information for the specified purpose and cannot share it with anyone else.

Cookies & Tracking Technologies

Coral Casino's website and app use cookies and similar technologies to enhance your experience and keep the platform running smoothly.

You can block or delete cookies through your browser settings. Please note that disabling essential cookies may prevent certain features of the platform from working properly.

Data Security Measures

Coral Casino follows the highest industry standards for data protection, with security measures in place at both the technical and organizational level.

  • 256-bit TLS/SSL Encryption: All communication through the website and app is encrypted and cannot be read by outside parties.
  • Payment security: Payment data is stored on separate, secured servers in compliance with PCI-DSS standards.
  • Two-factor authentication (2FA): Enabling 2FA on your account means a one-time OTP sent to your phone will be required in addition to your password.
  • Suspicious Activity Detection: Automated alert emails are sent if unusual login activity or transactions are detected.
  • Regular Security Audits: Third-party security experts conduct regular audits of the platform.
  • Limited Access: Only Coral Casino staff who genuinely need access to your data are permitted to view it.

That said, no one can guarantee 100% security on the internet. That's why you also have a role to play — use a strong password, never share it with anyone, and avoid logging in over public Wi-Fi.

Your rights

You have several rights regarding your data at Coral Casino. To exercise any of them, simply reach out to our support team.

👁️
Right to Access
You can request to see all the information Coral Casino holds about you at any time.
✏️
Right to Rectification
You can request corrections to any inaccurate or outdated information.
🗑️
Right to Erasure
If there is no legal obligation to retain it, you may request deletion of your data after your account is closed.
🚫
Right to Restrict Processing
In certain cases, you can request that the processing of your data be restricted.
📦
Right to access your data
You can request a copy of your data in a machine-readable format.
✉️
Right to opt out of marketing
You can opt out of promotional emails or SMS at any time.

How Long Your Data Is Retained

Coral Casino does not retain data longer than necessary. All information is kept for as long as your account remains active.

  • After account closure, transaction records are typically retained for up to 5 years for legal and regulatory reasons.
  • KYC documents are retained for up to 3 years after account closure.
  • Communication history (support chat, email) is retained for up to 2 years.
  • Marketing preference data is deleted as soon as you opt out of marketing.
  • Once the retention period expires, data is permanently deleted and cannot be recovered.

Minor Protection

Coral Casino is not intended for anyone under the age of 18. We do not collect data from minors and do not permit them to open an account.

If a minor is suspected of having opened an account, that account is immediately closed and all collected data is permanently deleted. If a parent or guardian believes their child is using the platform, please contact support directly — action will be taken promptly.

For Parents & Guardians

Access to the platform can be blocked using minor protection software such as parental controls. Our support team is happy to advise on how to set this up.

Policy Updates

Coral Casino may update this privacy policy from time to time. Members will be notified by email in advance of any significant changes. Continued use of the platform after any changes constitutes acceptance of the updated policy.

The date of the most recent update is always displayed at the top of the policy. If you object to any changes, you have the option to close your account — and any existing balance can be withdrawn before doing so.

Why Coral Casino Takes Your Data Protection Seriously

Signing up on an online gaming platform means sharing some personal information. Many people have concerns about this — where their data goes, who can see it, and whether it might be sold. Coral Casino's privacy policy exists to answer exactly these questions.

The reality is, Coral CasinoA financial transaction platform like this is required to retain certain data. Without payment records, disputes cannot be resolved. Without KYC, money laundering cannot be prevented. Beyond what is strictly necessary, however, no additional data is collected — that is the core principle.

Many people don't realise they have real rights over their own data. You can view it, correct it, or even request that it be deleted. Coral CasinoThere is a dedicated team to handle these rights requests. Responses are typically provided within 72 hours.

A note for mobile app users — when you download the app, certain permissions will be requested. Camera permission is required to scan KYC documents, and notification permission is needed for important updates. Location permission is not requested, and access to your contacts is never taken.

Many people are concerned about data being shared with third parties. But it helps to understand that sending money via bKash requires sharing some information with bKash, and playing games requires providing minimal data to the game provider. All such sharing is fully controlled and contractually bound — they cannot pass your data on to anyone else.

Data breaches and hacking incidents do occasionally occur online. Coral CasinoIf something like this happens at , members must be notified within 72 hours. Immediate steps are taken — including password resets and account protection measures. This level of transparency is what Coral Casinoseparately.

One final note — staying safe online isn't only the platform's responsibility; it's yours too. Use a strong, unique password, keep 2FA enabled, and report any suspicious activity to support immediately. Coral Casino's security team is always on standby.

Frequently asked questions

Straightforward answers to two important questions about registration and age.

The registration process is fairly straightforward — if everything goes smoothly, it takes around 5–10 minutes. You'll start by entering a valid email address and a Bangladeshi mobile number, which are all you need to complete the initial sign-up. From there, you'll create a strong password. A one-time OTP will be sent to your mobile to verify your number, and a verification link will be sent to your email as well. Once these steps are done, your account will be active and you can start playing. However, to unlock full benefits — especially larger withdrawals — you'll need to complete KYC verification. This requires submitting a clear photo of your National ID or passport, and a selfie may also be requested. KYC is typically completed within 24 hours. All information provided throughout this process is protected in accordance with our privacy policy and is never sold to any third party.

Absolutely not. Coral Casino strictly enforces an 18+ policy. Date of birth is required at registration, and age is verified during KYC using a national ID or passport. If someone registers with a false age and is later discovered, the account is immediately closed and the full balance may be forfeited. Beyond that, all data associated with the minor's account is permanently deleted. This isn't just about compliance — Coral Casino genuinely believes that gaming is for adults and that protecting minors is an ethical responsibility. If a parent or guardian suspects an account, contacting support directly will trigger a full investigation and appropriate action.

Play at Coral Casino with confidence, knowing your data is protected.

Your privacy is our priority. Register now and enjoy a secure gaming experience.

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